Terms & Conditions

By placing an order, the buyer accepts our general terms of sale. Any deviations, including terms and conditions from the buyer, apply only if confirmed by us in writing.

In these Terms & Conditions, "Axon Medchem" refers to Axon Medchem BV, Postbus 770, 9700 AT Groningen, the Netherlands, unless you reside in North America, Canada, or Mexico, in which case "Axon Medchem" means Axon Medchem LLC, 12020 Sunrise Valley Drive, Suite 100, Reston, VA 20191, USA. Inconsistencies with US terms below shall apply accordingly. These terms cover Axon Medchem branded products and products distributed on behalf of other suppliers. We may amend these terms at any time by updating them on this website. Continued use after amendments indicates your acceptance.

Product

Axon Ligands™ are manufactured under non-GMP conditions for laboratory research use only and should be handled by trained personnel. Products are not fully tested. Each product includes a Certificate of Analysis (CoA) and a Material Safety Data Sheet (MSDS). The information provided is believed accurate but not exhaustive. Absence of warnings does not imply no hazard exists. Buyers must use Axon Ligands™ according to these provisions.

Axon Ligands™ must not be used as drugs, cosmetics, agricultural or pesticidal products, food additives, or household chemicals. Products are packed in glass vials with Teflon-lined caps and shipped with protective packaging.

Pricing

Prices shown on the website are in Euro (€) or US Dollar (US$) and are subject to change. US dollar pricing applies to customers with billing addresses in the US, Canada, Mexico, or Puerto Rico. Euro pricing applies to all other countries.

Please contact us for bulk or custom sample pricing. Written quotations are valid for one month unless stated otherwise. Prices exclude VAT and shipping/handling charges.

Warranties and Disclaimers

Axon Medchem warrants products conform to documented specifications. If a product fails to conform, we may replace or refund it. This warranty is exclusive and excludes implied warranties of merchantability or fitness. Axon Medchem is not liable for incidental, consequential, or contingent damages.

Return and Replacement

We strive for 100% customer satisfaction. Products failing specifications may be returned or refunded within fourteen (14) days of receipt by registered customers. Non-catalog or custom synthesis products are non-returnable.

Returns require prior authorization. Unauthorized returns will not be accepted or credited. Include your purchase order, invoice, or tracking number when requesting returns. Products must be unopened, sealed, and stored per label instructions.

For orders via distributors, please follow their return policies.

If Axon Medchem ships an incorrect order, we will ship replacements free of charge or credit the purchase price plus shipping.

Customer error returns reported within 14 days may receive partial refund/credit less shipping. Return shipping is customer’s responsibility.

General

Website content is protected by copyright and intellectual property laws and belongs to or is licensed to Axon Medchem. Use of content is permitted solely for purchasing or promoting Axon Medchem products and may not be used competitively.

We may link to third-party sites for information; however, we are not responsible for external content.

Axon Ligands™ and Axon Medchem are registered trademarks. Unauthorized use of our trademarks, including in meta tags or disparaging contexts, is prohibited.

Contracts with Axon Medchem are governed by Dutch law.